Establishing Expectations for High Performance from Medical Staff Webinar

Superstar staff members are made, not born. Staff usually rise to the owner or manager’s level of expectations. This webinar will teach physicians/managers how to set high expectations for performance, create monitoring tools to evaluate and reward staff who achieve stellar performance.

Topics include:

• Creating accountabilities in job descriptions so staff will know from the beginning of employment what is expected of them.
• Recognizing and implementing different techniques for different personalities to motivate and enhance performance.
• Using monitoring tools such as Microsoft Outlook’s Task function to track progress on assigned tasks.
• Praise and rewards to encourage rather than discourage staff.
• Examples from “best practices” to learn from their success.
• Setting quarterly goals that stretch, yet motivate staff to higher performance levels and how this makes annual evaluations easier.